Six Steps of
Performance Measurement

Six Steps Overview

Performance Measurement PFI Work Plan

Performance Measurement Plans

Instrument
Development

Data Collection

Data Analysis

Reporting

Instrument Development


Instrument Development Checklist (*pdf)

Instrument Development Sample (*pdf)

Instrument Development Packet (*pdf)


Instruments are the documents used for measuring performance. They are the tools used to measure the services of your program and collect information needed to determine your outputs and outcomes. There is no all-purpose tool; special tools are needed for particular tasks. The more specific the instrument is to your measurement task, the more likely you will achieve a high quality result.

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